Unfortunately, we are unable to serve individuals under the age of 18.
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How It Works
Unfortunately, we are unable to serve individuals under the age of 18.
Trunk Club is a personal styling service for men and women. Here’s how it works:
Sign up here and we’ll pair you with a stylist who will learn about your clothing needs, then hand-select pieces to send to you in a Trunk.
You’ll receive an email with a digital preview of your items. Approve the items you wish to receive or remove any items that don’t work for you.
Utilizing your feedback, your stylist will replace any items you removed and ship your Trunk. Once it arrives at your door, you'll have five days to try everything on.
A $25 styling fee (waived for Nordstrom cardmembers) will be credited toward whatever you choose to keep, and you can return the rest with our free shipping service. Once we receive your returns, we’ll charge you only for the items you kept.
Message your stylist when you’re ready for a new Trunk. Our service works on your terms.
We also offer in-person shopping at our Clubhouses. Click here for locations. Come in to shop with your stylist and take home your purchases that day. We also offer men’s custom clothing services at our Clubhouses, which you can learn about here.
Trunk Club + Nordstrom
In August 2014, Trunk Club became a fully owned subsidiary of Nordstrom. Trunk Club will continue to serve our customers independently, only now with the support of one of the world’s best retailers.
Yes! Nordstrom gift cards can be used online or in the Trunk Club app during checkout. They can also be redeemed in person at any of our Clubhouse locations.
Your stylist will hand-select pieces just for you and email you a Trunk Preview. Once you sign off on your stylist’s selections, your Trunk will ship and should arrive within 3–6 business days.
Credit Card Charges
The $25 styling fee is charged once your Trunk ships. After we receive your returned Trunk, we’ll charge you for any items you kept (less the $25 styling fee, which is credited toward your purchase). If you want to keep everything, just let us know, and we’ll charge you for the entire Trunk. Don’t want to wait to be charged for the items you want to keep? You can also pay right away during your home try-on period using Self Checkout on our app. (For more information about shipping, click here.)
This is just a temporary charge to ensure that the card is valid. The transaction will be voided from your account shortly.
We require a valid credit card on file in order to ship you merchandise. That said, you won’t be charged unless you request a Trunk (a $25 styling fee is processed upon shipment) or you purchase clothing.
You will not be charged for clothing returned as long as it’s in its original, unworn condition with tags still on. The $25 styling fee is non-refundable. (But remember, it is credited toward any Trunk purchases you make.) The styling fee is waived if you use your Nordstrom credit or debit card.
We are able to match Nordstrom pricing on our men's and women's clothing within 14 days of purchase.
We charge a $25 styling fee for every Trunk. It’s non-refundable, but don’t worry—it will be credited toward any purchases you make from that Trunk.
The styling fee is waived if you use your Nordstrom credit or debit card.
You only pay for what you keep, so it’s up to you! There is no fee to sign up. Each Trunk has a $25 styling fee (waived for Nordstrom cardmembers) that's credited toward your final purchase. Visiting a Clubhouse is always complimentary.
Our clothing is priced similarly to department stores such as Nordstrom, with men's and women's ready-to-wear typically falling in the $40–$300 range. Outerwear, boots, and other seasonal essentials start at about $90. That said, we can work with a lot of budgets, whether you're a conservative spender or you're looking to invest in designer pieces. If you have a specific budget in mind, just let your stylist know. Click here to see prices for our custom menswear.
Each Trunk has a $25 styling fee (waived for Nordstrom cardmembers) that's credited toward your final purchase. Visiting a Clubhouse is always complimentary.
Yes. You will receive a digital Trunk Preview of the items your stylist has selected for you. During the next 48 hours, you can review your Trunk and leave feedback for your stylist, including swapping an item for a different size or color, or removing items altogether.
When you're done, your stylist will make any necessary adjustments and process shipment. You also have the option to cancel your Trunk if you don’t need one at that time. (For more information about Trunk Preview, click here.)
Inside your Trunk, there will also be a packing list with a breakdown of what items are included and the price of each.
Never. Not only are Clubhouse visits complimentary, so are the drinks. Cheers!
Whichever Trunk Club or Nordstrom location where your alterations are being completed.
Select alterations on items purchased from Trunk Club or Nordstrom are free of charge, but others carry a fee. Your best bet is to visit your nearest location.
If you go to Nordstrom, you will need a physical or digital copy of your receipt. If you come to a Clubhouse, we can look up your past purchases in your account. If you need a copy of a receipt,.
Either one! Just make sure to communicate your preference when you drop off your garments.
You bet! However, Nordstrom alteration benefits are currently not redeemable at Trunk Club.
No, alterations are only available at Nordstrom stores.
It typically takes about one week, though it may extend to two weeks during holidays or major sales events.
You’ll receive an email from either Trunk Club or Nordstrom once your order is ready for pick-up or has been shipped.
Brands and Sizes
Most of our menswear vendors make jeans and pants with a 34" inseam. This is so you can have them hemmed to the perfect length. Hemming is a quick alteration that most tailors and dry cleaners can take care of for $10–$15. If you need a hand finding a good tailor nearby, we'd be happy to help. And if you purchase pants or jeans from one of our Clubhouses, we'll hem them for free. Select alterations are also complimentary at Nordstrom locations.
Style Swipes is an easy and fun experience where you quickly swipe left or right on different items to give your stylist a better sense of your style. By learning what you like and don’t like, your stylist can better understand your unique style and personalize your Trunk.
Absolutely! All the feedback you share on Style Swipes will be stored in your customer profile. Plus, when your stylist is curating items for your Trunk, they’ll see item-level feedback while shopping.
If you swipe left or give a piece a thumbs down, it means this is something you wouldn’t wear or buy. We’ll keep this in mind when packing your next Trunk. If you swipe right or give a thumbs up, we’ll see what you love and what you might be interested in trying (or already own!). We’ll look for similar styles for your next Trunk. If you’re on the fence, make a quick choice and go with your gut! While we will get individual item feedback, we’ll also use this information to get a better complete view of your style.
Simply ask your stylist! We can't always send you the exact item, but let your stylist know if anything really stood out that you'd want in your next Trunk. You can also request a Trunk directly from Style Swipes if you swipe through all of your style cards.
Trunk Club Custom
Available through any of our Clubhouses, our custom menswear service offers shirts, trousers, suits, tuxedos, sport coats, and top coats made specifically for your body. You’ll have your pick of fabric from the world’s best mills, and an endless amount of custom details to add to your clothing. It’s the highest-quality service we offer and the ultimate expression of craftsmanship and personal style. To learn more, click here.
In order to create your garments, we have to see you in person. You can take advantage of our custom-clothing service at any of our Clubhouses.
We require a 50% deposit when the custom order is placed, but you’re welcome to pay in full if you’d like. If you choose partial payment, we’ll collect your remaining balance once you pick up you completed garments.
Garments typically take 6–8 weeks to produce. Once they're ready, we'll notify you to come back in for a fitting appointment.
During your first appointment, you’ll meet with your stylist at one of our Clubhouses to get measured and discuss what types of custom garments you’d like made. Your stylist will take measurements to document your posture and fit preferences, and you’ll be able to choose everything from your fabric to buttons and monograms.
After your clothing is constructed, we ask that you return to our Clubhouse for a second fitting to ensure your garment fits as precisely as possible. The result is a garment that is absolutely remarkable, from how it’s made and styled to how it fits and performs.
The second fitting is when your garments truly become your own. As you try everything on for the first time, we’ll take note of how the garments fit and decide whether any final modifications are needed. If so, we’ll update your pattern so any changes will be reflected in your future custom orders.
Alterations take 7–10 business days to complete, and once your garments return to our Clubhouse, we’ll notify you via email.
Once your garments are complete, we highly suggest you return to the Clubhouse for a second fitting. That way, as you try everything on for the first time, we’ll take note of how the garments fit and decide whether any final modifications are needed. However, if you’re too busy to stop in, we can deliver your custom order to your listed address.
Your Picks allows you to select up to three items for your Trunk beyond the 10-12 items your stylist already curated for you. You’ll find a variety of simple items in Your Picks including accessories, basic t-shirts, socks, undergarments, shapewear, jewelry, ties, pocket squares, and more. If the item is sized, the sizing will align with the sizes on your profile. You can always change your size preference by visiting your customer profile in the app or at TrunkClub.com. For more information, please click here.
Nope! These items will be included in your Trunk and will be treated to Trunk Club’s traditional at-home try on experience. You’ll have five days to choose what you want to keep and send back the rest. You’ll be charged for what you keep after we receive the Trunk.
Absolutely! In fact, your stylist can even use these items to build outfits, which you’ll find in Wardrobe. They’ll show you how to pair a statement earring with that blouse from your last Trunk or what shirts match with the new tie you selected. As always, your stylist is there to help you build a better wardrobe and give you style advice.
To see Your Picks, make sure your Trunk Club profile is up to date with your sizing info. If you’re on a Trunk Schedule and don’t usually interact with your Trunk Preview before it ships, you won’t have the opportunity to choose Your Picks. Currently, this experience is only available on web (mobile and desktop), but we’re planning to quickly add this feature to the iOS and Android Trunk Club apps.
Shipping & Returns
Simply take your Trunk and Trunk Club receipt to a Nordstrom location. Bring all items to the Service Bar and a Nordstrom employee will take it from there! Please note that processing will occur once your Trunk gets back to our fulfillment center.
Free Return Policy
The same day you receive your Trunk, you’ll receive an email for scheduling a free pickup from UPS. Once you’ve tried everything on, simply pack your returns in the Trunk with the tape strips and pre-paid return label provided. Pickups are usually available the next business day. You can also schedule a pickup in the app.
You’re also welcome to drop your Trunk at any UPS location or Nordstrom store. Trunks can not be returned to Nordstrom Rack stores.
If you need more than five calendar days with your Trunk,
Make sure to try everything on at home, but don’t wear them out unless you intend to purchase them. Any items that are worn, damaged, or have tags removed will be charged to your account.
Items in their original condition may be shipped back or returned to a Clubhouse for a refund in the original form of payment or Trunk Club credit. Items purchased in a Clubhouse with cash will receive Trunk Club credit upon return. We do not accept returned merchandise that has been worn, damaged, or altered. For assistance with a new return shipping label,
Free Shipping Policy
Shipping and returns are free in all 50 states.
You can make size and color exchanges in the app, online, or through your stylist, who will be happy to help. If you’ve already been charged, we'll credit your account once we receive your returned item.
Sit back, relax, and wait for everyone to tell you how amazing you look. Just let your stylist know you’re keeping everything and they’ll email you a receipt. No need to return the Trunk, it’s yours to repurpose, reuse, or recycle.
International & PO Box Shipping
We are unable to ship to PO, FPO, and APO boxes, but we are able to ship to an alternate US address (such as a home or office). You can also
Your stylist will hand-select pieces just for you and email you a Trunk Preview. You’ll have 48 hours to edit, approve, or cancel the order before it ships. Once shipped, your Trunk should arrive within 2-6 business days.
UPS Pickup and Drop Off
The same day you receive your Trunk, you'll receive an email for scheduling a free pickup from UPS. Once you've tried everything on, simply pack your returns in the Trunk with the tape strips and pre-paid return label provided. Pickups are usually available the next business day. You can also schedule a pickup in the app.
You sure can!
Your Trunk delivery confirmation email contains a link to your free return shipping label. If you have trouble locating it,
Once your Trunk ships, you’ll receive a notification email with tracking information. You can also track your shipment on the Trunk Club app.
Important UPS Access Point information:
1. If your Trunk was taken to an Access Point, you can find the Access Point location using the UPS tracking information.
2. Your Trunk will be held for five business days before it is sent back to Trunk Club. Please bring a photo ID to release the Trunk. The name on the ID must match the name on the package (i.e., your spouse will not be able to get it for you).
3. If you are unable to pick up your Trunk from the Access Point, call the Service Team and we can see if we can work with UPS to reattempt delivery to the original address.
Requests and Referrals
Share the love and invite your friends to try Trunk Club! Your friends can receive $50 in credits to try Trunk Club for the first time using your custom referral link.
Your referral must join Trunk Club using your specific referral link to receive a $50 Trunk Club credit. Once they transact with at least $50 or more, you’ll receive a $50 credit on your account.
Credits automatically apply toward your next transaction, whether it’s a purchase or the styling fee.
Here’s how to invite your friends to try Trunk Club:
Refer friends from our iPhone app:
Open the app and log into your account
Select “Profile” on the top navigation bar
Select “Invite Friends” in the left-hand menu bar
Tap “Refer a Friend” to see your options for sharing
Choose to send your link by email, or copy and paste the link to share!
Refer friends from a web or mobile browser:
Log into your account
On the top navigation bar select “Account”
Select “Invite Friends, Get $50” in the drop-down menu
Click to select one of the social media sharing options, send your link by email, or copy and paste the link to share!
Use your friend or family member’s unique referral link when you sign up for Trunk Club and they’ll be automatically listed as your referrer.
Yes! Connect your stylist and your friends by using your unique referral link.
Absolutely. In fact, the more people you refer, the more you receive. So share your referral link with as many friends as you would like!
It’s all about visibility. So the more you share your referral link, the more likely your friends are to use it. Feel free to share your unique link with friends via text messages, email, and even social media.
Your $50 credit will automatically be applied to your account once your referral spends their first $50 or more at Trunk Club.
For current customers, credits will expire 180 days after being issued. For the new referrals, credits will expire 90 days after being issued.
Who We Are
Trunk Club stylists are men and women who understand that the right wardrobe can help you land the job, feel more confident, or simply free up time for more important things than shopping. And yes, they're real people—you can meet your stylist at a Clubhouse, or chat with them on the phone, by email, or in our messenger app. Drop them a line at any time, whether you need a Trunk or just want advice on what to wear to an upcoming event.
Because a Trunk Club stylist does a lot more than shop for you. They help you determine which colors and shapes look best on you, and show you how to incorporate modern styles with timeless ones. Have an interview, date, or special occasion coming up? They'll give you advice on what to wear.
Most importantly, they can help you build a cohesive wardrobe. Not only does this make it easier to put together great looks day after day, but it saves you from wasting money on things you might only wear once (or never at all).
Trunk Club is committed to making our website content accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this site, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 1-800-385-0100, or
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
To help do our part in slowing the spread of COVID-19, we will temporarily close all our clubhouses for two weeks beginning Tuesday, March 17. This applies to all six Trunk Club Clubhouses in the U.S.. We remain open and ready to serve customers through our apps and online at Nordstrom.com, Nordstromrack.com, HauteLook.com and TrunkClub.com – including digital styling, online order pickup and curbside services at our full-line stores, as we are allowed by local regulation.
We’ve been closely following the news and updates around COVID-19, including direction from local authorities. The situation is changing rapidly, and to do our part in slowing the spread of the virus, we have decided to temporarily close all our stores.
This two-week closure began on Tuesday, March 17.
Please contact your stylist directly. We’re continuing to offer online order pickup and curbside services at our full-line stores, where we are allowed by local regulation.
Please return any merchandise that didn’t work for you. We have processes in place to ensure we assess returns to confirm they’re clean and able to be put back on our sales floor. Based on guidance from the World Health Organization (WHO), the likelihood of commercial goods being contaminated is low. Currently there is no evidence showing COVID-19 has been transmitted through merchandise or imported goods.
Based on guidance from the World Health Organization (WHO), there is likely very low risk of the virus spreading from products or packaging. Currently there is no evidence showing COVID-19 has been transmitted through merchandise or imported goods.
Gifts and Gift Cards
Giving the gift of Trunk Club is an extremely stylish move. We particularly recommend them for someone who is new to our service. To email a digital gift card click here, or stop by one of our Clubhouses to purchase a physical gift card.
If gift cards aren’t your thing, you can also coordinate a gift Trunk delivery or even set up a shopping appointment at one of our Clubhouses. If you’d like to do either, just reach out to your stylist.
To redeem the code for your gift card, visit trunkclub.com/redeem and log into your account. (If you’re not yet a Trunk Club customer, you can create an account on this page.) Once you’re in, just enter the gift card code and your account will be credited.
Gift cards may not be returned. Gift cards may not be redeemed for cash except as required by law.
Trunk Club + The Nordy Club
Nordstrom's reward program, giving you fashion access, exclusive services, and amazing experiences. Plus, Nordy Club members earn points that add up to Nordstrom Notes that can be redeemed like cash in stores and online at Trunk Club, Nordstrom, Nordstrom Rack, or HauteLook. Learn more about The Nordy Club.
We want to make sure you're earning points every time you shop, so if you wish to pay with cash, check, or a non-Nordstrom credit or debit card, just use your mobile number to earn 1 point per dollar. By using a Nordstrom card, you earn 3X as much at 3 points per dollar. All points go into one points bank to unlock Nordstrom Notes.
To earn points at Trunk Club, confirm that the mobile number linked to your Trunk Club account is the same as your Nordy Club account. You can check your account here to see if you are earning.
Yes! All Nordy Club members and Nordstrom cardholders can earn points that add up to Notes on ready-to-wear purchases made in Clubhouses, Trunks, and Nordstrom stores. Nordy Club members cannot earn points on custom, made-to-measure, stock sizing and gift card purchases unless they use their Nordstrom credit card.
Nordstrom cardholders can still earn points on custom and gift card purchases.
You will earn points on Trunk Club Custom purchases if the purchase is made with a Nordstrom card. This is inclusive of standard custom, made-to-measure, and stock sizing.
You will only earn points on gift card purchases if the purchase is made with a Nordstrom card.
All points add up to Notes, which can be cashed in at $5, $10, and $15 with the Nordstrom app—or you can wait to get a $20 Note automatically added to your account. If you're signed up for Nordstrom emails, you'll receive an email letting you know when you've unlocked a $20 Note.
Notes can be redeemed in stores and online at Trunk Club, Nordstrom, Nordstrom Rack, and HauteLook.
Notes expire one year after the date they're issued. The expiration date appears on your Note for your convenience.
To redeem your Nordstrom Note at Trunk Club, simply enter your Note’s reward number and access code online or in the Trunk Club app during checkout. Notes can also be redeemed in person at any of our Clubhouse locations.
Get benefits information at your fingertips by downloading the Nordstrom app, or by logging into your account at Nordstrom.com.
Once a month, Nordstrom will send you an email with your points balance, available Nordstrom Notes, and points needed to earn your next Note.
Your rewards points are updated in real time, and your Nordstrom Notes will be visible in your Nordstrom account within a day. Your rewards points will be awarded based on your net purchases less sales tax.
At this time you are not able to see your Nordstrom Notes within your Trunk Club account. We are hoping to offer that in the future. Log into your Nordstrom account to see your all of your rewards benefits.
Nordy Club members can use their personal bonus days to earn 2x points on Trunk Club purchases at a Clubhouse. Personal bonus point days will not apply or be eligible for Trunk orders. All personal bonus point days must be activated in order to earn points. You can activate your personal bonus point days by using the Nordstrom app or by calling Nordstrom customer service at 1.888.246.8720.
All U.S. residents can join—it's free and easy. To become a member, all you need is your first name, last name, mobile number, and email address. Sign up online or at a Nordstrom or Nordstrom Rack store with a salesperson. Make sure to verify your mobile number via text message to complete the process. For your security, you won't be able to spend future Notes you earn if you don't confirm your number.
Apply and be approved as a Nordstrom credit cardmember to unlock more benefits like Early Access to Anniversary Sale—plus earn points 3X faster.
Having difficulty confirming your mobile number? Call Nordstrom Service Center at 1.888.246.8720.
Program Terms & Conditions